FAQs

NovaShores Frequently Asked Questions

All Your Frequently Asked Questions Answered
What is the current situation regarding COVID-19?

(Updated on December 15th, 2020)

Currently, we are accepting bookings for the 2021 season from travellers who are already inside the Atlantic Canadian travel bubble, which includes Nova Scotia, Newfoundland and Labrador, New Brunswick and Prince Edward Island. Travel restrictions are still in place for all other Canadian provinces. Non-essential international travel is not permitted into Canada yet, and the border with the US remains closed for tourism.

Should you need to postpone or cancel your booking with us, you have the following options: Postponing your trip is always free of charge. You can also have your booking turned into a non-expiring voucher or gift certificate for free. Should you have to cancel, you get 90 % of your funds back, the rest covers credit card and processing fees. Please allow a few workdays for the funds to show back up in your account. In case you need to change or cancel your trip, please contact us by email (seakayak@novashores.com) and tell us which option you prefer.

We have implemented best practices to reduce the risk of a virus infection on our tours and at our accommodation. Social distancing and the frequent disinfection of gear and public areas are standards. Please keep your face covering handy in case social distancing cannot be maintained, for example in situations where the guide has to help adjusting your gear. Face coverings are mandatory during our check-in process. Wash or disinfect your hands frequently and do not touch your face. Please notify us in case you experience any symptoms of COVID-19, and abstain from taking the tour to protect others. In this case, you can turn your booking into a voucher or receive a 90 % refund right until tour start.

We hope to see you soon!

What is the access road like?

The road to the Three Sisters is partly a maintained dirt road and requires a vehicle with normal clearance. Please let us know upon booking in case you require a ride with your guide to the put-in spot as seats are limited.

After checking in at our office, most guests will drive in their own vehicle to the put-in spot, which is located about 27 km from Advocate Harbour. Part of this route is on gravel which is not recommended for motorcycles and sports cars with very little clearance. RVs are fine depending on the size. Please check in with us well beforehand if in doubt.

I have no experience. Is it safe to go out in your waters?

A lot of our guests have never been in a kayak before, so we are used to giving beginners all the help they need to get out on the water and enjoy themselves. We solely offer stable yet sporty double kayaks to make the experience safe. The Bay of Fundy is unique due to the enormous tides and strong currents so we recommend you always go with experienced kayakers – such as the NovaShores guides.

Can my children come along?

Sure. Children just love kayaking. If they are too small to paddle, they can share a double with the strongest parent. The parent must be reasonably fit as they will be paddling the large double by themselves if the child is too young to help. The recommended age for children on our day tour and overnight tours starts at around 12. The minimum age is 6 if the family is very outdoorsy and the seas are calm. You could also consider our shorter 1.5 hr family paddle at Horseshoe Cove with your children from age 6.

Are we too old to go?

Age is a mindset, and kayaking is an activity that is truly for everyone. Age is not important. What counts are your spirit and that you are reasonably fit. We have had people paddle with us in their early nineties.

Can I paddle a single kayak, or are there only doubles?

The Bay of Fundy can be a moody body of water where conditions can change in an instant. To account for that and to make your experience as pleasant and safe as possible, we only have double kayaks available. They are much more stable than singles and still sporty to paddle, giving both kayakers enough room to paddle at their own pace. Since we started offering doubles only, we have reduced capsizes to almost zero, which is great for our guests and great for us. So doubles only it is as we cannot assess your skills over the phone. They are so easy to paddle and steer that you will have lots of time to enjoy the scenery.  Plus, the doubles are excellent for creating those special photos!

Are we in good enough shape?

Kayaking is an activity that requires average fitness. If you can easily walk a few kilometers you probably will have no problems. For flexibility, as long as you can get down on the floor at home and sit with your legs stretched out in front of you, and get up from that position with no difficulty you will be fine in the kayak. Please note that the max. weight per paddler is 240 lb.

What happens if I tip over?

In the extremely unlikely event that this happens, our certified and trained guides will get you back into your kayak within minutes. The basics are that you should stay with your boat while one of your guides will get parallel to your boat, empty it of water and assist you getting back in. It only takes a few concentrated minutes to get you back on track. We have very few capsizes with the double kayaks. We do not practice wet exits.

Can I bring my own kayak?

No. Our kayaks are sea kayaks that track easily, are easy to steer and are fast to paddle. To make sure the group moves at the same pace, we only use our Boreal Design Esperantos on the tour. The guides will have them set up on the beach before you arrive, so that the start of the tour is very smooth. The conditions on the Bay are so different from any other body of water, so that some kayakers in their own singles have been surprised (and gotten very wet) in the past.

I can't swim, is it OK to be in a kayak?
Sure, we require all our customers to wear Canadian Coast Guard approved life jackets so if you should decide to get wet it will easily keep you afloat.
How long have you been doing this?

As a business, we have been operating since 2000. Some of us have been paddling canoes and kayaks for a few decades. All lead guides we employ are certified kayaking guides.

Do you have any rentals?

We don’t believe it’s safe. Instead, we offer our guests high-quality guided tours.

Will we see whales if we go?

Many people would like to see whales from a kayak. We have had the luck to do so on some tours, but we do not expect it. We advise that if you really want to see whales, please take the drive to Brier Island near Digby, or to Pleasant Bay on Cape Breton, where there are excellent whale watching tours. But if you want an outstanding maritime experience that combines clean fresh air and relaxing exercise with incredible natural beauty, serenity and the chance to see the local wildlife – join a group of like-minded individuals and take a NovaShores Adventures sea kayaking tour!

What should I bring and wear on the tour?

We supply you with all the paddling equipment needed, and homemade meals. Due to the extreme environmental impact of the bottled water industry we do not supply bottled water, but will refill any bottles you bring along to our office. We recommend you wear stable footwear (flipflops are not ideal) you don’t mind getting wet and bring a raincoat, a fleece jacket, a hat, bug repellent and sunscreen. The best choice of clothing is synthetics – avoid cotton and denim jeans. Bring some warm clothing to store in the dry bags we will supply – you may not need it, but it is always nice to have if you do.